A recently released study by the leading consulting house McKinsey & Company, prepared with the support of Business of Fashion, estimated that the ecommerce jewellery market will double in size between 2019 and 2025, attaining a market share 18 to 21 percent of global fine jewellery sales, or $60 to $80 billion in annual turnover.

The industry is at an inflection point, and almost certainly undergoing its most comprehensive transformation in living memory. And while the process of change has been inevitable, it has been accelerated considerably by the COVID-19 pandemic, as companies scrambled to develop online capacity in order to survive the lockdowns that were widely imposed at the start of the crisis.

The shift to digital business environments has been pervasive, permeating all stages of the value chain and almost all jewellery, gemstone and precious metals sectors. It is also disruptive, rendering certain business models obsolete, while providing a range of new opportunities and capabilities to those who have the capacity and acumen to thrive according to the new sets of rules.

The webinar on July 22, 2021, will be the season finale for CIBJO’s Jewellery Industry Voices second series. Entitled “Digital Strategies: Navigating Jewellery’s Most Promising Frontier,” it will consider alternative approaches for doing business online, drawing on the knowledge and experience of four leading experts.

The panellists include Tyler Harris, Associate Partner at McKinsey & Company, who leads the leading consulting house’s global perspective on fine jewellery; Mahiar Borhanjoo, CEO of UNI Diamonds, an operator of a groundbreaking online ecosystem that connects between vendors and buyers, securing the sale and safe delivery of polished diamonds anywhere on the globe; Alan Chan, General Manager of the Group Branding Centre of Chow Tai Fook Jewellery, the largest jewellery chain in China and Hong Kong; and Mithun Sacheti, Founder and Managing Director of CaratLane, India’s largest omni-channel jeweller.

The seminar will be co-moderated by Edward Johnson and Steven Benson, and CIBJO President Gaetano Cavalieri will welcome participants.

The webinar is sponsored by UNI Diamonds, which is also the Virtual Retail Platform Sponsor of Jewellery Industry Voices Season 2.

The Jewellery Industry Voices webinar series will be on hiatus in August, and will return for its third season in September.

“Diversity and inclusion, which are the real grounds for creativity, must remain at the center of what we do,” Marco Bizzarri, CEO of Gucci, is famously quoted as saying. In jewellery, as in fashion, cultural diversity, gender diversity and socio-economic diversity broaden and enrich the product range, providing a greater number of touch points with which the contemporary consumer is able to connect.

But while the concept of diversity is almost universally applauded in the jewellery trade, there are a battery of systemic obstacles that make it difficult for young designers to break into the business. The cost of raw materials, stringent credit criteria, risk-averse retailers and more all mean that the independent young jeweller may struggle to obtain a foothold, and the task is often even tougher if he or she is from a group that is not mainstream.

The promise that greater industry diversity offers jewellery design, the systemic difficulties faced by newcomers and the strategies required to remedy them will be discussed during the next Jewellery Industry Voices webinar. Entitled “Diversity & Design,” it will take place on Thursday, June 3, 2021, starting at a later than usual hour, so as to allow for greater participation from the U.S West Coast (9:00 AM Los Angeles, 12:00 AM New York, 5:00 PM London, 6:00 PM Milan, 8:00 PM Dubai, 9:30 PM Mumbai, 12:00 AM Hong Kong on June 4).

The panel that has been gathered to discuss the topic includes three young jewellery designers and two of the industry gatekeepers who are working to ease their entry into the business. The designers are Marvin Linares, owner of Los Angeles-based Marvin Douglas Jewelry, who explores his Latino heritage and experience through fine jewellery; Constance Polamalu, a first-generation American Samoan designer whose Birthright Foundry in Annapolis, Maryland, celebrates under-represented cultures, starting with her own Polynesian heritage; and Melanie Eddy, a London-based designer of Caribbean background, who is actively involved in initiatives promoting diversity in the jewellery industry. Representing the industry gatekeepers are Susan Jacques, President and CEO of the Gemological Institute of America (GIA) and former President and CEO of Borsheim’s Fine Jewelry and Gifts, one of the United States’ leading jewellery chains; and Elizabeth von der Goltz, Chief Commercial Officer at online fashion retailer MATCHESFASHION, who previously was the Global Buying Director of Yoox Net-a-Porter.

The webinar is sponsored by the Natural Diamond Council, which is also the Diamond Sponsor of Jewellery Industry Voices Season 2. NDC CEO David Kellie will address webinar participants, as will Gaetano Cavalieri, CIBJO President.

The webinar will be co-moderated by Edward Johnson and Steven Benson

The origin of a gemstone, namely the geographic location at which it was extracted from the earth, has for years posed substantial scientific challenges to the gemmologists who are called on to make definitive judgements. This is especially so because, when the gems are cut and polished, they bear only a fleeting resemblance to the rough stones from which they were formed.

But whereas origin was once considered a relevant factor only for a handful of high-end coloured gemstones, such as Burmese rubies or Kashmir sapphires, where a favourable finding could add a premium to the asking price, the greater focus today on supply chain integrity and traceability means that it is more relevant than ever before.

And the stakes are also considerably higher. For whereas earlier a favorable origin finding would almost inevitably increase a stone’s marketability, today an unfavourable finding in terms of the location’s geopolitical status could have the exact opposite effect.

The challenges of gemstone origin, technologically and scientifically, but also in terms of marketing, sustainability and traceability, will be the subject of the next Jewellery Industry Voices webinar, which is entitled “A Question of Origin.” It will take place on Thursday, May 6, 2021.

The panellists are Dr Michael S. Krzemnicki, Director of the Swiss Gemmological Institute SSEF in Switzerland, an organisation that for many years has conducted extensive research on gemstone origin; Monica Stephenson, founder of the jewellery blog idazzle.com and the responsible gemstone company ANZA Gems in the United States; Richa Goyal Sikri, a strategist, journalist and storyteller specialising in gems, diamonds, and vintage and contemporary jewellery, who is based in Singapore; and Dr Assheton Steward Carter, CEO of TDI Sustainability, an advisory firm to Fortune 100 companies and a specialist on sustainability, compliance, standards and mineral supply chains, who is based in the United Kingdom.

The seminar will be co-moderated by Edward Johnson and Steven Benson, and CIBJO President Gaetano Cavalieri will welcome participants.

The webinar is sponsored by GemCloud Software, which is also the Technology Sponsor of Jewellery Industry Voices Season 2.

A new generation of jewellery and gemstone professionals, more diverse geographically and culturally from the generations that preceded it, is poised to transform the trade. This is in no small part because the composition of its members more precisely mirrors the consumers who both buy and aspire to buy fine jewellery products.

What characterizes many in this peer group is that they are first generation jewellers, who chose to join the industry not through family legacy, but primarily because of a fascination with the jewellery product and the creative processes by which it is designed, manufactured and marketed. The journeys that they took are often markedly different to those of their compatriots whose forebears were already well established in the business.

These new generation jewellers are less likely to be restrained by tradition or convention, injecting into the industry new ways of thinking — not only from a design perspective, but also from the viewpoint of how the trade interacts with its target audiences and addresses their needs and desires. Their understanding of the end-customer is intuitive, because most are individuals who only recently made the transition from consumer to industry professional.

The next Jewellery Industry Voices webinar will introduce the public to five members of this new group, allowing them to tell their stories and shed light on ways in which they and their peers are changing the industry and the products that it produces. Entitled “JEWELLERY’S NEXT GENERATION: More Diverse, Independent & Out of the Box,” it will take place on Thursday, April 8, 2021.

Panellists include Jo Mathole and Khomotso Ramodipa, two sisters who came of age in newly democratic South Africa, founding the cutting and polishing company Kwame Diamonds; Elodie Daguzan, Executive Director of the World Diamond Council, who began her career in France’s high-end diamond and jewellery sector; Shehana Kimiangatau, who journeyed from Fiji to Auckland, New Zealand, where she now owns and operates Shahana Jewels, an online pearl jewellery brand; and Justin K. Prim, an American gem cutter, author and historian living in Bangkok, Thailand, who is also a lapidary instructor at the Institute of Gem Trading.

The seminar will be co-moderated by Edward Johnson and Steven Benson, and CIBJO President Gaetano Cavalieri will welcome participants.

The webinar is sponsored by UNI Diamonds, which is also the Virtual Retail Platform Sponsor of Jewellery Industry Voices Season 2.

It was the Greek philosopher Aristotle and not a branding guru who first coined the term “the whole is greater than the sum of its parts,” but it could well have been the marketing guy. The ability of a brand to elevate a product’s perceived value, over and above the accumulative worth of its various components, is a hallmark of business in the 21st Century, and particularly in the luxury product sector.

But the power of a well established brand is measured by more than just by its propensity to deliver a financial premium. Brands nurture fierce client loyalty, creating return business from consumers who identify with the product, the company and the exclusive community of which they have become part. Brands communicate the set of values with which the company wants itself and its products to be associated, like sustainability and responsible sourcing.

Brands dominate certain personal luxury product categories, like watches, fashion, perfume, luggage, shoes, apparel, cosmetics and beauty care, but when it comes to jewellery they are still grossly underrepresented. Here, they comprise less than 20 percent of the trade. Jewellery consumers are far less likely than their fashion counterparts to buy a particular product because they identify with what it represents, rather than purchasing it mainly because they feel are getting good value for their money.

But branding is making headway in the jewellery trade, and there are a growing number of companies who have enjoyed success with the marketing strategy. Their approach and experiences will be examined in the next Jewellery Industry Voices webinar. Entitled “STRIKE UP THE BRAND: The Jewellery Industry Plays Catchup,” it will take place on Thursday, March 4, 2021.

Panellists include Tim Schlick, Chief Operating Officer at Platinum Guild International, who before joining PGI advised Fortune 500 companies on how to create growth through brands and products; Nancy Liu, Chief Executive Officer at Forevermark, the De Beers Group of Company’s iconic diamond brand; Mike Asscher, Co-President of the Royal Asscher Diamond Company, a legacy brand associated with one of the diamond industry’s most famous cuts; and Paul Tacorian, Chief Executive Officer at Tacori, a California-based company that is today one of America’s most recognised jewellery brands.

The seminar will be co-moderated by Edward Johnson and Steven Benson, and CIBJO President Gaetano Cavalieri will welcome participants

The webinar is sponsored by Platinum Guild International, which is also the Platinum Sponsor of Jewellery Industry Voices Season 2.

Universally loved and historically ageless – after all, Cleopatra was an aficionado – pearl jewellery nonetheless has been pigeonholed by many as appealing to a more conservative crowd. Think Queen Elizabeth, both number one and number two, Maggie Thatcher and Nancy Reagan. But no longer.

Emboldened by the pearl’s status as the world’s most popular biogenic material – and, therefore, potentially environmentally sustainable gem – visionary jewellery designers and manufacturers are aiming for a younger and more audacious consumer, ready not only to break the pearl’s staid image, but sometimes its form as well.

In many respects pearls are uniquely qualified to intrigue Millennial and Generation Z jewellery consumers. With climate change and global warming raising the issue of environmental sustainability to the top of their agenda, the ability of responsibly cultured pearls to be a renewable resource, and at the same time contribute to the health of the ocean biosphere, provide them with special appeal.

The repositioning of pearl jewellery will be the subject of this month’s Jewellery Industry Voices webinar. Entitled “Reimagining the Pearl, Youthful, Bolder and Edgier,” it will take place on Thursday, February 11, 2021. Please note, so as to accommodate participants from the West Coast of the United States, the webinar will begin this month at a later than usual time, at 5 PM GMT.

The expert panel that has been gathered to discuss the subject includes Jennifer Heebner, Executive Director of the Cultured Pearl Association of America (CPAA); Melanie Georgacopoulos, owner and creative director of a London-based jewellery brand of the same name, and head designer of M/G Tasaki, a collaboration with Japan’s Tasaki group; Peggy Grosz, Senior Vice President at New York-headquartered Assael Inc., where she is in change of product development and design; Sean Gilson, a groundbreaking master jeweller with a studio in Connecticut and a workshop in New York, and Patricia Kiley Faber, co-owner of the Aaron Faber Gallery in New York and curator of its contemporary jewellery exhibitions and permanent collections.

The webinar is sponsored by the Cultured Pearl Association of America. Gaetano Cavalieri, CIBJO President, will welcome webinar participants.

The webinar will be co-moderated by Edward Johnson and Steven Benson.

CREDIT: Pearl Jewellery in webinar banner courtesy of Melanie Georgacopoulos.

Harry Gordon Selfridge, the American-British retail magnate who in 1908 founded the iconic London-based department store chain Selfridges, is widely credited with first articulating the principle “the customer is always right.” It’s a maxim that still holds true, and is ever more relevant to the jewellery business as it begins to emerge from the COVID crisis. How will the experience of the pandemic and its economic and social fallout have changed consumer motivations, and what must the industry do in order to adjust?

There is general consensus among market experts that consumers in general, and consumers of luxury products in particular, are being transformed by the COVID experience – both in terms of what drives them to make purchasing decisions, and in terms of the types of service they demand from retailers. Certain of these changes, such as the search for social value in the products they buy, may have been directly triggered by the pandemic, while others were ongoing processes accelerated by COVID, such as the increased reliance on online and omni-channel trading and marketing.

These transformations and the strategies that the jewellery industry must adopt to address them will be the subject of this month’s Jewellery Industry Voices webinar. It is entitled “The Jewellery Consumer, Post Pandemic,” and will take place on Thursday, January 14, 2021.

The expert panel that has been gathered to discuss the issue includes Anita Balchandani, a partner at McKinsey & Company in London, and the head of its consultancy for the apparel, fashion and luxury sectors in the United Kingdom, Europe and the Middle East; Melanie Grant, Luxury Editor for 1843 Magazine, the lifestyle sister publication to The Economist; Andrew Siegel, Chief Operating Officer of the New Jersey-headquartered Hamilton Jewelers group; and Charles Bonas, CEO of the Bonas Group, a diamond tender and auction house, and a brokerage and consultancy firm for the diamond and gemstone industries.

The webinar is sponsored by the Natural Diamond Council, which is also the Diamond Sponsor of Jewellery Industry Voices Season 2. NDC CEO David Kellie will welcome webinar participants, together with Gaetano Cavalieri, CIBJO President.

The webinar will be co-moderated by Edward Johnson and Steven Benson.

Among the various sectors of which the jewellery trade is comprised, companies handling coloured gemstones have faced some of the most daunting of challenges. Although their products are wildly popular among consumers, they have been hamstrung by a number of elements. These include a vast and complex supply chain, where almost all of the mining companies, lapidaries and wholesalers are small and medium-sized enterprises; a myriad of systems and methods for identifying and evaluating different gemstones types; a lack of harmony in accurately describing colour, where subtle variations can often mean substantial differences in value; and objective difficulties in tracing the provenance of gemstones, in an industry where some 80 percent of the miners are artisanal.

However, recent technological advances promise to level the playing field. Providing solutions to many of the challenges that the coloured gemstone sector have traditionally faced, they raise the prospect of building a trade that is more robust and more competitive.

The impact of these developments will be the subject of the next Jewellery Industry Voices webinar, which is entitled “The Technological Transformation of the Coloured Gemstone Trade.” It will take place on Thursday, December 17, 2020.

The panellists are Veronica Favoroso, CEO and Co-Founder of GemCloud Software, Thailand; Menahem Sevdermish, President and CEO, Gemewizard, Israel; Daniel Nyfeler, Managing Director, Gübelin Gem Lab, Switzerland; and Tobias Kormind, Managing Director, 77 Diamonds, United Kingdom.

The seminar will be co-moderated by Edward Johnson and Steven Benson.

The webinar is sponsored by GemCloud Software, which is also the Technology Sponsor of Jewellery Industry Voices Season 2.

A recent survey by Platinum Guild International (PGI) of the platinum jewellery industry’s key global markets – the United States, China, Japan and India – showed that consumers are actually prepared to spend more on jewellery in the wake of the global pandemic.

Jewellery’s resilience during challenging times is legendary, and to no small degree is a function of its almost unmatched capacity to symbolise human sentiments such as love and appreciation, particularly when the need for person-to-person connections is elevated. During the COVID crisis, this is a quality that will most likely be sought after well into the new year.

In presenting the results of the PGI survey, the authors of the report recommended that jewellery retailers invest in products that hold symbolic value, either personal such as career milestones or new life stages, or interpersonal, reaffirming relationships. “Jewellers are advised to constantly rejuvenate designs and upgrade manufacturing to better produce pieces that carry symbolic meaning,” they wrote. “With the aid of marketing campaigns and storytelling, these pieces can further bridge an emotional connection with consumers.”

Strategies by which jewellery companies may associate the products they design and sell with consumers’ emotions will be the subject of the next Jewellery Industry Voices webinar, which is entitled “Jewellery as a symbol for the meanings of life: Story-telling to consumers in the new normal of 2021.” It will take place on Thursday, November 19, 2020.

Panellists include Zhen Zhen Liu, Director, Global Corporate Marketing, Platinum Guild International (PGI), Hong Kong, China; Evert deGraeve, Founder and Designer, EDG Design Studio, China/USA; Inezita Gay-Eckel, Teacher and Community Manager, L’École School of Jewelry Arts, France; and Tarang Arora, Creative Director, Amrapali Jewels, India.

The seminar will be co-moderated by Edward Johnson and Steven Benson.

The webinar is sponsored by Platinum Guild International, which is also the Platinum Sponsor of Jewellery Industry Voices Season 2.

The Emmy Awards, the U.S. entertainment industry’s annual celebration of excellence in television, took place virtually on September 20 this year and featured the launch of the first-ever celebrity campaign by the Natural Diamond Council (NDC), the industry body dedicated to promoting the natural diamond category in consumer markets around the world. The star of the series of video clips aired that night was Ana de Armas, a Golden Globe Award nominee and the female lead in the upcoming James Bond film, No Time to Die.

For many in the industry, the evening marked the welcome return of a high-profile advertising campaign, generically promoting diamond jewellery. Twenty years ago, television and print ads marketing the diamond jewellery category were regularly seen. Financed by De Beers for more than 60 years, they were terminated early in the new millennium, when the diamond mining company decided to concentrate on the promotion of its own products.

After years of searching for a platform through which generic advertising could be managed, in May 2015 the Diamond Producers Association was established for that purpose by seven of the world’s leading diamond mining companies – Alrosa, De Beers, Rio Tinto, Dominion Diamond Corporation, Lucara Diamond Corporation, Petra Diamonds and Gem Diamonds.It was rebranded earlier this year as the Natural Diamond Council (NDC), with the mission of investing in advertising globally, as well as being the go-to digital publisher for innovative content about diamonds.

NDC’s “Only Natural Diamond” campaign has rekindled the discussion in the jewellery industry of the necessity of generic advertising, particularly in a luxury market where the competition for the consumers’ discretionary income is increasingly strong, and in a new media environment where all companies are constantly searching for fresh and enticing content with which they can appeal to their target audiences.

But can a business model, by which an effective generic marketing platform is financed solely by rough diamond producers, remain sustainable over the long term, or is a broader industry investment required? This and other related issues will be tackled in the next Jewellery Industry Voices webinar on Thursday, October 1, 2020, entitled “Cultivating demand for natural diamonds: How to do it & who should pay.”

The blue ribbon panel that has been gathered to discuss the issue includes Stephen Lussier, Forevermark Chairman and Executive Vice-President, Consumer and Brands, De Beers Group; David Kellie, CEO, Natural Diamond Council; Caryl Capeci, CEO, Chow Tai Fook North America and Hearts On Fire; Edahn Golan, Owner, Edahn Golan Diamond Research & Data; and Gaetano Cavalieri, CIBJO President.

The seminar will be co-moderated by Edward Johnson and Steven Benson.

The webinar is sponsored by the Natural Diamond Council, which is also the Diamond Sponsor of Jewellery Industry Voices Season 2.

Jewellery Industry Voices makes its “in person” debut  at VOICE VicenzaOro in Vicenza, Italy, the first major international gathering for the jewellery sector since the start of the COVID-19 crisis some six months ago. On Saturday, September 12, 2020, the JIV team is conducting two seminars, with the first looking at Corporate Social Responsibility and sustainability in the wake of the pandemic, and the second focusing on the development of Africa’s home-grown jewellery industries.

While the Jewelry Industry Voices seminars will presented for the first time before a live audience, in Hall 7 of the giant Vicenza Expo, they also will be live-streamed online internationally, with a simultaneous translation available in Italian.

The first seminar is entitled CSR and sustainability in the post-COVID era, and will take place from 2:30 PM to 4:00 PM Italian time on the VOICE main stage in Hall 7 of the Vicenza Expo. It will be live-streamed on the VOICE website, Facebook page and YouTube channel.

All indications show that consumer expectations from the jewellery industry related to responsible sourcing, ethical business principles and sustainable environmental practices will not dissipate in the post-COVID world, on the contrary. For many consumers the pandemic will have reinforced the understanding that natural processes need to be respected, and any disregard for society and the environment cannot be tolerated. Verifiable responsible business standards will be more relevant than ever before. The seminar panel will discuss the implications.

Participating as panellists in the first seminar are Hanifa Mezoui, AICESIS New York Permanent Representative, United Nations; Lila Karbassi, Chief of Programmes, United Nations Global Compact; Edward Asscher, President, World Diamond Council; Iris Van der Veken, Executive Director, Responsible Jewellery Council (RJC); Eleonora Rizzuto, Sustainable Development Director and Chief Ethics & Compliance Officer, Bulgari and LVMH Italy; and Maddalena Capra, Head of Sustainability, Pomellato. The seminar will be co-moderated by Edward Johnson and Steven Benson, and CIBJO President Gaetano Cavalieri will make introductory remarks.

The second seminar is entitled Africa is rising: A new generation finds its voice, and will take place from 4:15 PM to 5:30 PM Italian time on the VOICE main stage in Hall 7 of the Vicenza Expo. It will be live-streamed on the VOICE website, Facebook page and YouTube channel.

The seminar will focus on the new generation of African jewellery designers and manufacturers, who are intent on changing the paradigm by which almost all raw materials mined on the continent are exported and processed elsewhere. Internationally educated but strongly influenced by local tradition, they seek to appeal to a worldwide audience, and also to the fast-growing consumer-base closer to home.

Participating as panellists in the second seminar are Satta Matturi, Founder and Creative Lead, Satta Matturi Fine Jewellery, Botswana and the United Kingdom; Monica Gichuhi, Africa Gem Exhibition and Conference, Kenya; Patricia Mweene, Founder, Inonge Zita Zambian Gemstones, Zambia and Denmark; and Thomas (Labi) Kapo, CEO, Akapo Jewels, South Africa. Moderating the seminar is Nere Teriba, Kian Smith Trade and Co., Nigeria. She will be supported by Edward Johnson and Steven Benson.

Season 2 of CIBJO’s popular webinar series will kick off on Thursday, September 3, 2020, with a panel of retail jewellery trade experts, who together will consider one of the most vexing challenges facing their sector in living memory – how to plan and prepare for the upcoming holiday seasons in the midst of a global pandemic.

Traditionally, the return of businesses from the summer vacation signals the start of preparations for the holiday shopping seasons, which include the Diwali festival celebrated by Indians around the world, which runs for five days starting November 14; the Christmas season, which generally is tracked from Thanksgiving Day in the United States, this year celebrated on November 26, running through the end of December; and the Chinese New Year, which begins February 12, 2021, and takes place over one week. It is a period of gift giving that is considered the most critical in any year by the jewellery trade.

But the upcoming holiday seasons take place against the backdrop of the COVID-19 pandemic. And while the markets have settled into a new routine, characterised by strict health protocols in the popular shopping areas and an increased reliance on ecommerce, questions remain about the mood of holiday shoppers and their readiness to spend in economies that have been impacted severely by the pandemic. Retailers are faced by a myriad of vexing challenges, among them the degree of risk they are prepared to take in building up inventory before the holidays, whether the mix of jewellery that has worked in previous years will be successful in 2020, and how price points may need to be adjusted in the new market environment.

These topics and many others will be discussed in the first edition of Jewellery Industry Voices’ Season 2. Featuring four retail trade experts, each representing a major global market, it is entitled: “Gearing up for the holiday seasons during a pandemic: Jewellery retailers from around the world consider the challenges ahead.”

The panel includes four industry leaders, each of whom made his Jewellery Industry Voices debut during Season 1. They include John Carter, Chair of the AGS Laboratories Council and Past President of the American Gem Society, who is himself a retail jeweller based in Illinois; Anantha Padmanaban, Chairman of the All India Gem & Jewellery Domestic Council, who also heads a jewellery company headquartered in Chennai; Steven Tranquilli, Chief Executive of Federpreziosi Confcommercio, the Italian Federation of Jewellery, Silverware and Watches Enterprises; and Alan Chan, General manager of the Group Branding Centre of Chow Tai Fook Jewellery, the largest jewellery chain in China and Hong Kong.

The webinar, on Thursday, September 3, 2020, will be moderated by Edward Johnson and Steven Benson, and hosted by CIBJO President Gaetano Cavalieri. It will start at 9:00 AM New York, 2:00 PM London, 3:00 PM Milan, 5:00 PM Dubai, 6:30 PM Mumbai, 9:00 PM Hong Kong.

CIBJO’s Jewellery Industry Voices webinar series is produced with the support of the Italian Exhibition Group, organiser of the VICENZAORO jewellery shows.